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GDPR Privay Policy

Effective Date: 6th January 2025

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Colin James (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, and safeguard your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

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1. Who We Are

Colin James Home & Site Services Limited

11 Sufton Rise, Mordiford, Hereford, HR1 4EN
01432 805249

Contact Person: Fran Lloyd
Email: info@colin-james.co.uk

We act as the Data Controller for the personal data you provide.

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2. What Personal Data We Collect

We may collect and process the following categories of personal data relevant to our building services:

  • Identity Data: name, title, company name, date of birth.

  • Contact Data: business or home address, email address, telephone numbers.

  • Project Data: details of building projects, site information, drawings, specifications.

  • Transaction Data: payment and billing information.

  • Technical Data: IP address, browser type, device information.

  • Usage Data: information about how you use our website and services.

  • Marketing Preferences: your preferences in receiving communications.

We do not collect special categories of personal data unless you provide explicit consent.

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3. How We Collect Your Data

We collect data via:

  • Direct interactions (e.g., enquiries, project proposals, contracts).

  • Site visits and surveys.

  • Automated technologies (e.g., cookies, server logs).

  • Third parties (e.g., subcontractors, suppliers, professional advisors).

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4. Legal Bases for Processing

Under GDPR, we rely on these legal bases:

  • Consent: Where you have explicitly agreed.

  • Contract: To prepare or fulfil contracts related to building services.

  • Legal Obligation: To comply with applicable laws (e.g., health & safety regulations).

  • Legitimate Interests: To manage and develop our business, provided your rights are not overridden.

 

5. How We Use Your Personal Data

We use your personal data to:

  • Respond to enquiries and provide quotations.

  • Deliver building and construction services.

  • Manage subcontractors and suppliers.

  • Process invoices and payments.

  • Comply with statutory obligations.

  • Communicate project updates.

  • Market related services to you (if you have opted in).

 

6. Disclosure of Your Data

We may share your data with:

  • Subcontractors and suppliers involved in your project.

  • Professional advisors (e.g., surveyors, architects, accountants).

  • Regulatory authorities (e.g., planning authorities, tax authorities).

  • IT and software providers who support our business systems.

All third parties are required to respect your data and process it in line with this policy.

 

7. International Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

 

8. Data Security

We apply technical measures to secure your data, including:

  • Secure servers.

  • Restricted access.

  • Encryption and password protection.

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9. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfil the purposes for which it was collected.

  • Meet legal and regulatory obligations (e.g., tax, insurance, warranty periods).

Typically, project records are retained for 5 years after project completion.

 

10. Your Rights

You have the right to:

  • Access: Obtain a copy of your data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data (subject to legal constraints).

  • Restriction: Limit how we process your data.

  • Data Portability: Receive your data in a structured format.

  • Objection: Object to certain processing activities.

  • Withdraw Consent: Where processing relies on your consent.

  • Complaint: Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at info@colin-james.co.uk.

 

11. Cookies

Our website uses cookies and similar technologies. For more details, please refer to our [Cookie Policy].

 

12. Changes to This Policy

We may update this policy from time to time. We will post the revised policy on our website, with an updated effective date.

 

13. Contact Us

If you have any questions or concerns about this GDPR Privacy Policy or how we handle your personal data, please contact:

Fran Lloyd
Colin James

11 Sufton Rise, Mordiford, Hereford, HR1 4EN
01432 805249

Contact Person: Fran Lloyd
info@colin-james.co.uk

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